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Zoov Help Center
Zoov - Bike sharing
Zoov - Bike sharing
🏁 Let's get started
Introduction
Tips and precautions
Grant the required access rights to the app
🚴♀️ Ride a bike
Start my trip
During my trip
End my trip
🔧 I have a problem
I can't connect to my bike
I can't end my trip
Force the end of my trip
My bike does not work or is discharged
My phone is discharged
Geolocation issues
🌞 Manage my account
Manage my personal information
Delete my account
Request invoices for my trips
🚌 Use my Navigo card
Link my Navigo card to my account
Use my card Navigo to take a bike
💳 Fares and Payment
Pricing
Subscriptions
Payment and pre-authorization
🛎️ Customer service
How to contact our Customer Service
📋 TCU's
Terms and Conditions of Use
Privacy policy
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