You are in front of a Zoov but you but can't connect to it ?
First make sure that:
➡️ Bluetooth is activated on your smartphone
➡️ Mobile data are also activated
➡️ The Zoov app has access to your camera (to scan the QR code of the bike)
Then scan the QR code of the bike and wait for a few seconds. If the app runs indefinitely, please follow these manipulations:
➡️ Close the app
➡️ Deactivate your Bluetooth and your mobile data then reactivate them (you can also restart your phone)
➡️ Relaunch the app and try to connect again
❓If, despite this manipulation, you still cannot connect to it, or if an error message appears on your screen, do not hesitate to contact us via our Live Chat by clicking on the "❔ "at the top of the app home page or to reach our telephone assistance on +33 9 74 99 02 66.